In this document, FixYourOwnSystems, LLC refers to the parent organization for the website, FixYourOwnBack.com.
Fix Your Own Systems, LLC respects your right to privacy and we understand the inherent privacy risks involved in using the Internet. For this reason, we believe that you, our customer, have the right to know exactly how we collect and use information at our web pages.
What we collect
We can collect non-personally identifiable information about you in a number of ways, including tracking your activities through your IP address or most-recently-visited URL. However, we do not collect any personally identifiable information about you unless you voluntarily submit such information to us, such as by filling out a form or survey, registering your email address with us or emailing us. We may also collect personal information from you at other points on our site that state that personal information is being collected.
How we use it
Fix Your Own Systems, LLC uses your information to return communication, better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you and to update you on services and benefits. We use information collected when users make online purchases, to check their qualifications, verify their identity, as well as for billing and shipping purposes. Fix Your Own Systems, LLC uses email as an avenue by which to provide customer service and technical support. We do not release any contact information about the user for any purpose. We may contact the customer using this information in an attempt to resolve a prior issue, proactively notify you of technical issues which may affect you, or if applicable, perform the services for which such data was collected (eg. if you sign up for an email newsletter, we will send the email newsletter to the address you provide us).
Who we share it with
Fix Your Own Systems, LLC will not sell, rent, or lease your personally identifiable information to any third parties. For example, we do not sell your email addresses or your name and personal demographic information to mass marketers. However, we might share your personally identifiable information with Fix Your Own Systems, LLC business partners who are acting on our behalf, such as course hosts and payment processors.
Fix Your Own Systems, LLC is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Secure Socket Layer: Secure Socket Layer (SSL) enables a web browser and a web server to communicate securely, and it allows the web browser to authenticate the web server. The SSL protocol requires the web server to have a digital certificate installed on it in order for an SSL connection to be made. Information sent from forms on the Fix Your Own Systems, LLC websites will be transferred using SSL. In your browser window look for a closed padlock icon. These icons show that the information you are submitting will be transferred in an encrypted form using SSL. Addresses on Fix Your Own Systems, LLC pages communicating via SSL will begin with “https://” rather than the more familiar “http://”.
We provide our subscribers with a multi-tiered Discussion Forum that makes sharing information with other subscribers easy. To protect your privacy when posting or replying to messages in the message board, your personal information and email is not revealed.
However, remember that any information you disclose in the message board areas can be read by all other subscribers, so exercise caution when deciding to disclose your personal information.